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Building Trust Infrastructure for Bharat's Home Services

On-demand home services platform designed specifically for Tier 2 & Tier 3 cities. Addressing a $60B+ Indian home services market, of which over 90% remains unorganized, by digitizing, verifying, and empowering the massive local workforce.

Opportunity Highlights

Total Market size (TAM)

$60B+ (₹5.2L Cr)

India Gig Workers by 2030

23.5 Million+

Target Tier 2/3 Cities

400+ Cities

Bareilly Pilot Launch CAC

₹0 (Organic)

The Problem

Over 90% of the Indian home services market is unorganized, unreliable, and untrusted.

Customer Side Pain Points

Finding verified local technicians (electricians, plumbers, repairmen) in smaller cities is extremely painful. Bookings are done offline through verbal references, leading to arbitrary pricing, zero safety guarantees, and inconsistent quality.

Local Worker Pain Points

India has over 3-4 crore unorganized home service professionals who lack a digital identity, steady customer pipeline, and financial tools. They remain trapped in low-income cycles with zero social security.

The Metros Bias

Existing large service aggregators are optimized exclusively for high-income Tier 1 metros. They ignore 400+ Tier 2 & Tier 3 cities due to fundamentally different consumer trust behaviors, localized pricing structures, and low digital marketing returns.

The Solution

Kaamio: A Hyperlocal, Curated Trust Network & Marketplace.

Dynamic Trust & Safety

Every professional is verified offline, background checked, and registered under e-Shram credentials. Customers get guaranteed standard pricing, instant allocation, and safety insurance support.

Empowerment & Identity

We provide local technicians with a micro-SaaS profile app, customer management tools, direct payment linkages, and formal financial security programs to double their daily average income.

Built for Bharat's Reality

A low-friction, high-trust localized product using regional languages, micro-location routing logic, and a community-driven referral loop that operates seamlessly even in semi-urban contexts.

Market Size

Targeting India's Under-penetrated Growth Engine

While metros reach peak saturation, India's Tier 2 and Tier 3 cities are expanding rapidly with high digital payment and smartphone adoption.

TAM

Total Addressable Market

$60 Billion

India's overall home services sector valuation in FY2025 (~₹5.2 Lakh Crore), of which over 90% is currently unorganized.

SAM

Serviceable Addressable Market

$12 Billion

The emerging local services market potential within India's Tier 2 and Tier 3 cities (~₹1 Lakh Crore) as smartphone & digital payment adoption surges.

SOM

Serviceable Obtainable Market

$1.2 Billion

Our target capture pool (~₹10,000 Crore) by establishing deep density and trust leadership in selected Tier 2 & Tier 3 regional clusters.

Fueled by India's Digital Infrastructure (2026 Statistics)

1 Billion

Active Internet Users

Tier 2/3 and rural areas account for 57%+

23.2 Billion

Monthly UPI Volume

Small, high-frequency merchant payments dominate

31 Crore

Registered e-Shram Workers

Unorganized workers registered in national databases

Monetization & Economics

Designed for Capital-Efficient Growth

Unlike traditional platforms that burn heavy cash on customer acquisition and massive operational centers, Kaamio's business model is built around organic referral loops, localized density, and unit-level profitability from Day 1.

Free for Customers

Customers pay exactly what the standard rate card states. No booking fees, which ensures high retention and organic referrals.

Dynamic Commission Structure

We charge an 8% to 22% category-wise transaction fee on each successfully completed service transaction from the partner side.

One-time Account Activation Fee

Service partners pay a minor one-time fee to cover background verification, digital badge registration, and profile activation.

Unit Economics Dashboard

Average Order Value

₹480

Platform Take-rate

8% - 22%

Customer CAC

₹0

LTV / CAC Ratio

5.8x

"By focusing on density rather than geographic sprawl, our local hubs unlock zero digital acquisition costs through trusted neighborhood references."

Bareilly City Dashboard

Our launch blueprint has been validated in Bareilly, proving our matching and activation algorithms.

Service Partner Registrations 500+
Matching Success Rate 96%
Average Partner Earnings Boost 1.8x
Rejection Rate (Cancellations) < 4%
Proven Execution

Bareilly Pilot Launch Validation

Bareilly serves as our blueprint. With a population of 1.45M+ and a strong unorganized worker base, we launched local operations with zero external capital support and immediately hit critical operational milestones.

  • 500+ Local Experts Onboarded: Electricians, plumbers, appliance technicians, and beauty professionals verified and registered.
  • Day 1 Revenue Stream: Categorized activations and transactions generated instant cash flows without artificial subsidy schemes.
  • Zero CAC Reference Loop: High user density was achieved entirely through offline activation points and local neighborhood referrals.
Core Infrastructure

Designed for High Performance & Low Cost

Our tech stack leverages modern mobile patterns and scalable backend infrastructure, allowing us to maintain minimal overhead.

Flutter App Architecture

Single unified codebase serving Customer and Partner interfaces. Extremely lightweight (less than 15MB download size), optimized for low-end mobile hardware common in Bharat.

Supabase Backend

Real-time database, instantaneous location matching triggers, and structured storage. Restructured row-level security (RLS) guarantees absolute user-data safety.

Hyperlocal Matching

Algorithmic matching routes service calls to active professionals in real-time, reducing fuel/commute overheads and ensuring service delivery within 45 minutes.

Future Outlook

Our Blueprint for Scaled Expansion

Replicating the Bareilly success matrix across regional clusters using a phased rollout model.

Phase 1: Validation

Bareilly Pilot Launch

Onboard first 500 partners, test tech stack stability, establish positive unit economics, and secure e-Shram database synchronization.

Phase 2: Regional Density

Cluster Rollout (UP West)

Expand to adjacent cities (Moradabad, Shahjahanpur, Aligarh) using centralized backend hubs to reduce infrastructure overheads.

Phase 3: Ecosystem Play

Financial Integration

Introduce formal credit scoring, micro-insurance options, and tool financing partners for high-performing platform service workers.

Connect With Us

Investor Inquiry Form

If you are a strategic fund or investor aligned with building digital platforms for Bharat, fill in details below to receive our investor package.